Farming has changed and so have the ways customers work with AgSouth Farm Credit to achieve proper financing for their dynamic agricultural and farm-related operations. Credit needs have continued to grow and change over the years, and Farm Credit's way of doing business has changed to accommodate our customers' needs. Loan officers have experienced some changes as well, now using laptop computers with advanced analytical software systems to efficiently process a customer's request. Communications have also been enhanced through expanded use of e-mail, voice-mail, and cell phones.
Here are samples of recent comments from customers who have responded to our customer satisfaction survey.
"The staff of AgSouth Farm Credit was extremely helpful throughout the entire loan process. They provided prompt responses to all loan questions."
"This is the first loan company that has shown a personal interest in us. The staff has been wonderful."
"The branch manager and loan officer exceeded my expectations because they have a good understanding of farming and farm practices."
"The loan officer was excellent-he explained everything in detail and answered all questions thoroughly."
"I was not expecting such prompt service. My loan officer did a great job with the transaction."
"Keep up the good work. All employees did a fine job!"
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